Designed to transform scattered go-to-market data into actionable sales knowledge that drives business outcomes
Platform architecture
The Docket platform is architected to provide superior sales knowledge by unifying data from sources across your tech stack and activating it with AI agents
The Docket Sales Knowledge LakeTM
Docket’s Sales Knowledge LakeTM is a centralized repository designed to ingest and organize vast volumes of sales-related structured & unstructured data. This is further processed through its Knowledge Graph and Active Learning components.
The Agentic Layer
The agentic layer is an abstraction for building AI agents that sit on top of the Docket Sales Knowledge LakeTM
Docket's RAG System
Docket’s Retrieval-Augmented Generation (RAG) system employs a six-step process whenever a question is asked or a request is made to give you the most relevant, accurate response
Built for GTM teams
Website conversations that drive revenue
Docket's AI agent handles qualification, discovery, and booking while you sleep. Teams see 30%+ more qualified pipeline from the same traffic.
Why are we updating our homepage with the Frameless agent?
Docket is leading the next evolution of AI marketing agents and Frameless is the proof. Our agent becomes a native part of your page, same design, same feel, no popup, no widget. Visitors get a seamless, premium experience from the moment they land. This is where website engagement is going
What's the strategic value of the Frameless agent to Docket?
Our Frameless avatar turns our own homepage into a live product demo. Visitors don't just read about Docket's AI agent, they experience it doing its job in a form factor almost nobody else in the category has shipped. That's a stronger, more credible top-of-funnel motion: instead of claiming we're ahead on AI-driven engagement, we're showing it. It's also a differentiator on the form factor itself, not just the underlying AI, since most competitors haven't attempted an embedded, page-native avatar experience like this.
Longer term, we're using our own site as the proving ground, validating engagement lift, conversion impact, and technical performance, before deciding how this becomes part of the customer-facing product.
Is the Frameless agent available for all customers?
We're proving it out on our own homepage first: docket.io is the Frameless experience live right now. We're moving fast through validation, and customers will get access as we roll it out. If you want your account flagged for early access, let your rep know now, we're building that list as we go.
How accurate is Docket?
Docket's models are trained for high precision, targeting 95%+ accuracy to provide instant, reliable responses to users around the clock. We understand that maintaining credibility in sales calls is paramount, and AI, like humans, is not infallible. When Docket cannot confidently answer, it flags the question and routes the conversation to the right person on your team, so no buyer question goes unanswered. This approach minimizes the risk of providing unverified information. Furthermore, all of Docket's responses are subject to human review, ensuring that the system is accountable and reliable.
This ensures that the information is highly reliable and minimizes the chances of generating incorrect or misleading information.
Will my data be used to train Docket?
Rest assured, Docket will never use your data to train its models. We are deeply committed to protecting your data and adhere to stringent data privacy and security standards. Your data will not be used to train our LLMs or enhance other customers’ answers.
How quickly can I get started with Docket?
Docket collects all your structured and unstructured sources of knowledge in a few hours. The onboarding process for Docket takes less than five hours and does not require extensive tagging or other administrative tasks.
What common apps can I use Docket on?
You can use Docket on Slack, MS Teams, its web app, or Chrome extension.
How Secure is Docket?
Docket prioritizes the security and privacy of your data. We adhere to the highest global standards for data protection and ethical AI principles. Our platform is SOC 2 Type 1, SOC 2 Type 2, GDPR and ISO 27001 certified.
What is your data retention policy?
Docket stores data securely and deletes it upon contract termination with the client.
How do you govern platform access?
Docket offers role-based access controls to restrict responses according to an organization's data access hierarchy, ensuring that data access is controlled correctly, especially in remote work environments.
Where can I learn more about your security?
You can check out how Docket keeps your data secure here.
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