The Docket
‍platform

The Docket
‍platform

The Docket platform is designed to transform scattered go-to-market data into actionable sales knowledge that drives business outcomes.
The Sales Knowledge Lake™

Platform architecture

The Docket platform is architected to provide superior sales knowledge structuring and activation by continuously learning from top-performing sellers and cleansing unified data from
Platform architecture

The Sales
‍Knowledge Lake™

Docket’s Sales Knowledge LakeTM is a centralized repository designed to ingest and organize vast volumes of sales-related structured and unstructured data, and process it through the Knowledge Graph and Active Learning components.
Docket’s Sales Knowledge Lake

The Agentic Layer

The agentic layer is an abstraction for building AI agents that sit on top of the Sales Knowledge LakeTM.
The Agentic Layer

How Docket’s RAG
System Works

Docket’s Retrieval-Augmented Generation (RAG) system employs a six-step process whenever a question is asked or a request is made to give you the most relevant, accurate response.

AI Sales Engineer Teammate

The AI Sales Engineer Teammate is one of DocketAI's agents that leverages The Agentic Layer. It offers six different capabilities to help your sales team increase sales efficiency by 33%.
Instant Sales Answers
Accurate product and technical knowledge at your fingertips
Automated RFP Responses
200+ question responses in less than 3 minutes
Enterprise Doc Search & Sharing
Instant file discovery, sharing, and engagement analytics
Personalized Doc Generation
Tailored to buyer persona and deal context
In-Meeting‍
Assist
Real-time sales assistance on Zoom calls

The Impact

Designed to help you increase win rates and seller efficiency while decreasing sales cycle length.
12%
Increased win rates
10%
Shorter Sales Cycles
22%
Higher Productivity

Don’t take our word for it. See it in action.

Don’t take our word for it. See it in action.
Book a demo

Frequently Asked
‍Questions

Product
Security
How accurate is Docket?
Docket's models are trained for high precision, targeting 95%+ accuracy to provide instant, reliable responses to users around the clock.
‍
We understand that maintaining credibility in sales calls is paramount, and AI, like humans, is not infallible. On the off chance Docket cannot find or reason a response, it will never guess or invent the answer – it will instead flag the question to a human SE who can answer the seller directly. This approach minimizes the risk of providing unverified information. Furthermore, all of Docket's responses are subject to human review, ensuring that the system is accountable and reliable. 

This ensures that the information is highly reliable and minimizes the chances of generating incorrect or misleading information.
Will my data be used to train Docket?
Rest assured, Docket will never use your data to train its models. We are deeply committed to protecting your data and adhere to stringent data privacy and security standards. Your data will not be used to train our LLMs or enhance other customers’ answers.
How quickly can I get started with Docket?
Docket collects all your structured and unstructured sources of knowledge in a few hours. The onboarding process for Docket takes less than five hours and does not require extensive tagging or other administrative tasks.
What common apps can I use Docket on?
You can use Docket on Slack, MS Teams, its web app, or Chrome extension.
How Secure is Docket?
​​Docket prioritizes the security and privacy of your data. We adhere to the highest global standards for data protection and ethical AI principles. Our platform is SOC 2 Type 1, SOC 2 Type 2, GDPR and ISO 27001 certified.
What is your data retention policy?
Docket stores data securely and deletes it upon contract termination with the client.
How do you govern platform access?
Docket offers role-based access controls to restrict responses according to an organization's data access hierarchy, ensuring that data access is controlled correctly, especially in remote work environments.
Where can I learn more about your security?
You can check out how Docket keeps your data secure here.