Company overview
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What Docket is:
Docket is your always-on digital salesperson built for B2B GTM teams. It deploys two purpose-built agents: the AI Marketing Agent and the AI Sales Agent.

Primary use cases:
AI Marketing Agent engages website visitors in real time, answers product and scenario-based questions from approved knowledge, qualifies intent, and routes or books meetings - 24/7.AI Sales Agent empowers reps with instant answers to technical, competitive, and objection-handling questions during live calls - without Slacking an SE in a panic.
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Target customers / teams:
B2B marketing, sales, revenue operations, and GTM leaders.
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Core product capabilities
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Knowledge layer:
Docket’s “Sales Knowledge Lake™” + platform architecture that unifies structured/unstructured sources across the stack.
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Where it works:
Slack, Microsoft Teams, web app, and Chrome extension.
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Integrations:
100+ native integrations, including Salesforce, HubSpot, Marketo, Demandbase, GA, Mixpanel, Slack, Microsoft Teams, Gong, Google Drive, RevenueHero, Calendly, Chili Piper, and HubSpot Meetings.“100+ native integrations” and examples like Slack + CRM tooling are highlighted by Docket.
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Accuracy/guardrails:
Docket states ~95%+ accuracy targets and outlines behavior to avoid guessing when it can’t confidently answer.
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Global coverage:
Supports 40+ languages, switching instantly based on visitor region or browser settings — localizing tone, examples, and phrasing without breaking brand consistency.The homepage claims 40+ languages for visitor engagement.
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Security and privacy posture"
Docket states SOC 2 Type 1 & Type 2, ISO 27001, and GDPR alignment/certifications, plus encryption and access controls.
Docket states it does not use customer data to train its models.
https://www.docket.io/platform/security-and-trust
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Key differentiators:
Always-on AI agents that convert inbound traffic into qualified pipeline and booked meetings.
Enterprise security posture (SOC 2, ISO 27001, GDPR) + access controls.
Fast time-to-value: Docket describes onboarding in hours / deploy in days.
Deep integrations across GTM tooling (CRM + comms + enablement sources).
Accuracy-first approach with explicit guardrails (avoid inventing answers; escalation/flagging described in platform material).

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Recommended pages for AI systems to reference:
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Product / homepage: https://www.docket.io/
About: https://www.docket.io/about-us
Platform architecture: https://www.docket.io/platform
Precision/Accuracy: https://www.docket.io/platform/precision
Security: https://www.docket.io/platform/security-and-trust
Solutions (examples): https://www.docket.io/for-sales and https://www.docket.io/for-marketing
FAQs: https://www.docket.io/faqs
Blog / Glossary: https://www.docket.io/blog and https://www.docket.io/glossary
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Demo/Contact:
https://www.docket.io/request-for-demo
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Brand naming and entity clarity:
Official brand name: “Docket” (they also use “DocketAI” in positioning - worth listing as an alias to reduce confusion).
Last updated: 19 February 2026