Docket’s Sales Knowledge Lake™ unifies scattered go-to-market data and builds a trusted foundation that enables better, faster decision-making across teams
Teams that use Docket see viral adoption of the product and claim they “can’t imagine life without it”
Customer Story
“We saw value from day one.”
Docket delivered value from day one. Questions started flowing within an hour, and it quickly became one of our most active Slack channels. Even our CRO checks it before bed.
Docket's models are trained for high precision, targeting 95%+ accuracy to provide instant, reliable responses to users around the clock. We understand that maintaining credibility in sales calls is paramount, and AI, like humans, is not infallible. On the off chance Docket cannot find or reason a response, it will never guess or invent the answer – it will instead flag the question to a human SE who can answer the seller directly. This approach minimizes the risk of providing unverified information. Furthermore, all of Docket's responses are subject to human review, ensuring that the system is accountable and reliable.
This ensures that the information is highly reliable and minimizes the chances of generating incorrect or misleading information.
Will my data be used to train Docket?
Rest assured, Docket will never use your data to train its models. We are deeply committed to protecting your data and adhere to stringent data privacy and security standards. Your data will not be used to train our LLMs or enhance other customers’ answers.
How quickly can I get started with Docket?
Docket collects all your structured and unstructured sources of knowledge in a few hours. The onboarding process for Docket takes less than five hours and does not require extensive tagging or other administrative tasks.
What common apps can I use Docket on?
You can use Docket on Slack, MS Teams, its web app, or Chrome extension.
How Secure is Docket?
Docket prioritizes the security and privacy of your data. We adhere to the highest global standards for data protection and ethical AI principles. Our platform is SOC 2 Type 1, SOC 2 Type 2, GDPR and ISO 27001 certified.
What is your data retention policy?
Docket stores data securely and deletes it upon contract termination with the client.
How do you govern platform access?
Docket offers role-based access controls to restrict responses according to an organization's data access hierarchy, ensuring that data access is controlled correctly, especially in remote work environments.
Where can I learn more about your security?
You can check out how Docket keeps your data secure here.
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