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One Agent. Three Phases.
No Missed Buyers.

From the first visit to post-conversation follow-up,
Docket operates across every stage of inbound.
Where other tools handle fragments, Docket controls the entire lifecycle.

Before the Conversation

It Already Knows Your Buyer

Before Docket says a word, it has already done its homework. It reads your CRM history, prior visit data, and live intent signals to build a real-time profile of the buyer in front of it.

When the conversation starts, it’s not a cold intro.
it’s a warm, informed exchange.

During the Conversation

Real Dialogue, Not a Script

Docket doesn't follow a playbook, it reasons. Powered by the Sales Knowledge Lake™, it ingests your CRM, Gong, Slack, and 50+ sources to answer questions accurately, handle objections, and never hallucinates. It surfaces slides, triggers demos, and routes high-intent buyers to the right rep, turning every conversation into real pipeline.

After the Conversation

Your Team Inherits a Done Deal

When Docket books a meeting, it doesn’t hand off a name and email. It syncs the full conversation, pain points, qualification answers, company context & next steps, directly into Salesforce or HubSpot. Your rep walks into that meeting knowing exactly who they’re talking to and why they care. Every AQL arrives with a full briefing attached.

The Output

An Agent Qualified Lead (AQL)

Every buyer who completes a Docket conversation becomes an AQL, a prospect that has demonstrated real intent through real dialogue. AQLs move through pipeline faster, convert at higher rates, and arrive with the context your reps need to close. This is what replaces the MQL.

Docket Agent Capabilities

Docket agents bring your best sellers’ judgment to every interaction, transforming unified knowledge into compounding pipeline and revenue.

Personalize visitor experiences through intelligent account identification and routing.
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intelligent account identification and routing.

Book the right meetings for your sellers by qualifying your visitors with intelligent discovery questions
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by qualifying your visitors with intelligent discovery questions

Provide your sellers with the proper context by automatically logging visitor conversations into your CRM
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by automatically logging visitor conversations into your CRM

Meet your visitors in their buyer journey by allowing them to get the info they need via a human-like voice or text conversation

by allowing them to get the info they need via a human-like voice or text conversation

Provide seamless follow-up conversations by remembering visitor context from prior engagement.
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by remembering visitor context from prior engagement.

Fit into your existing sales execution process by assigning booked meetings to the right sellers based upon your desired routing rules

Agents detect booking intent, surfaces meeting CTAs, and automatically routes, schedules, and sends calendar invites.

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Support your global interest by engaging visitors in over 40 different languages.

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by engaging visitors in over 40 different languages.Serve global visitors in 40+ languages with natural answers, no multilingual sites or support teams required.

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Fast-track hot leads to sellers for immediate action by alerting them with real-time triggers
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for immediate action by alerting them with real-time triggers‍

Built for B2B Enterprises

Data Governance

Enterprise-grade security

SOC 2 Type II, GDPR, and ISO 27001 compliant. Data encrypted in transit and at rest. Complete audit trails for every conversation.

White glove onboarding and rapid deployment

Deploy in days

White-glove onboarding connects your data sources (Slack, Gong, Drive, CRM), runs preprocessing overnight, and delivers verified answers ready for production - in hours. No weeks of training required.

Data Integrations

100+ native integrations

Connect your CRM, MAP, calendar, knowledge base, and sales tools. Full tech stack coverage out of the box.

[ DATA GOVERNANCE ]

Enterprise-grade security

SOC 2 Type II, GDPR, and ISO 27001 compliant. Data encrypted in transit and at rest. Complete audit trails for every conversation.

[ White glove onboarding and rapid deployment ]

Deploy in days

[ Data Integrations ]

100+ native integrations

Connect your CRM, MAP, calendar, knowledge base, and sales tools. Full tech stack coverage out of the box.

Awards

Marketers and Sellers
love Docket

Teams that use Docket see viral adoption of the product and claim they “can’t imagine life without it”

Revenue Leaders love
Docket

We needed more engagement on our website and believed going agent-first was the answer—we're an AI-leaning organization, so the concept made sense. What amazed us was the execution: Docket went from kickoff to live in under three weeks, and the agent was immediately having informed, deep product conversations about both our PLG app and developer API. The level of enterprise control we have over accuracy and routing is exactly what we needed."

Olivier Roth

Co-Founder & Chief Growth Officer, The Swarm

Now we have a single, centralized source that is able to scale and handle what 12 people were doing

We do quarterly 360s for all of the assigned sales reps, and for the last three quarters we haven't seen one sales rep say that their SE is slow to respond to things. The perception from the sales reps on how we're supporting them has drastically improved.

Jack Torlucci

Director, Solutions Consulting

We wanted more website engagement and went agent-first.

Docket launched in under three weeks and immediately handled deep product conversations about our PLG app and developer API. The enterprise-grade control over accuracy and routing was exactly what we needed.

Olivier Roth,

Chief Growth Officer

Frequently Asked Questions

Have questions? Our FAQ section has you covered with quick answers to the most common inquiries.

Book a Demo

How quickly can we get Docket live on our website?

Docket takes 5–10 minutes to create and is typically fully deployed within 7–14 days. Docket’s Customer Success team handles the implementation, you don’t need engineering resources to get started. After configuration, we’ll train Docket on your product, CRM data, and conversation playbooks.

What data sources does Docket learn from?

Docket’s knowledge comes from Docket’s Sales Knowledge Lake™ , a unified knowledge architecture that ingests data from 50+ sources including your CRM (Salesforce, HubSpot), Gong call recordings, Slack, Google Drive, Notion, SharePoint, and your product documentation. The more sources you connect, the smarter it gets.

Do I need a developer to implement Docket?

No. Adding Docket to your website requires a simple JavaScript snippet, similar to adding Google Analytics. Our CS team walks you through the setup process, and most deployments are complete within 2 weeks with no engineering resources required.

What’s an Agent Qualified Lead (AQL)?

An AQL is a lead that has been qualified through a real-time, substantive conversation with Docket, one that demonstrates genuine buying intent and readiness for a sales conversation. Unlike an MQL, which is scored on arbitrary behavioral signals (page views, email opens, form fills), an AQL represents someone who has actually engaged in dialogue, answered qualification questions, and been matched against your ICP criteria.

We believe the AQL is the future of B2B lead qualification. The MQL is a broken construct that has persisted because nothing better existed. Docket changes that.

What happens when Docket doesn’t know the answer?

Docket will transparently say it doesn’t know and offer to connect the visitor with a human. This is by design, in enterprise sales contexts, hallucinated or inaccurate answers destroy trust. We’d rather Docket say “let me get you a human” than make something up. This honesty is a core part of what makes Docket different from generic AI chatbots.

Does Docket work for voice conversations as well as text?

Yes. Docket supports both voice and text conversations. Voice is particularly effective for high-intent visitors who are deep in evaluation, the experience feels more like a call with an SDR than a chat with a bot.

How does Docket handle returning visitors?

Based on outcomes across our customer base, companies deploying Docket see: a 15% average lift in qualified pipeline, a 12% increase in win rate, and a 10% reduction in sales cycle length. Docket achieves an average engagement rate of approximately 2.4% of website visitors (top performers reach 6%), with an 8% conversion rate for engaged visitors

How does Docket price its product?

Pricing is all-inclusive and covers implementation, unlimited conversations, unlimited data source connections, and CS support. Plans start at $36,000/year.

Is Docket compliant with enterprise security requirements?

Yes. Docket is SOC 2 Type II certified, GDPR compliant, and ISO 27001 certified. We provide full data processing documentation and security questionnaire responses for enterprise procurement. Our CISO resources page has downloadable compliance documentation, if you need something specific, reach out and we’ll prioritize it.

Where is my conversation data stored?

Conversation data is stored on secure cloud infrastructure in compliance with GDPR and applicable data residency requirements. We do not use your customer conversations to train our models. Full details are in our Data Processing Agreement (DPA), available at docket.io/legal.

Docket is the
Demand Agent.

Trusted by Marketers to Create Qualified Pipeline

MQL Is Broken.
AQL Is the Fix.