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Docket vs. Drift
Scale vs. Service. Why choose?
Scale vs. Service. Why choose?
Replace chatbots with a real AI Product Expert. While Qualified automates conversations, Docket delivers concierge experiences that drive 30% more qualified pipeline.
SE-caliber discovery questions that uncover budget, timeline, and decision-makers.
Multimodal by design
Voice calls, visual demos, and interactive guidance that convert faster than text-only chat.
Enterprise-Grade Accuracy and Control
Asks discovery questions based on the sales methodology of your choice to website visitors and also passes this information to your salespeople through your CRM
Meet Docket's Marketing Agent
Experience first-hand how AI can educate, qualify, and convert your website visitors into high-intent prospects and fiercely loyal customers
Docket vs Qualified
Explore how an AI-native conversational agent changes the game compared to a traditional chatbot
Primarily static content + rules; risk of generic or stale responses
Slides & Video Retrieval
Yes
No
Real-Time Prospect Qualification
Yes
No
Agent Memory for Recurring Visitors
Yes
Limited memory
Instant Meeting Booking & Routing
Yes
Meeting booking only
Security posture
SOC 2, GDPR, ISO 27001, customer data governance
Temporarily offline during remediation after token-theft incident
Implementation
Plug into docs, decks, and systems to automatically learn everything about the product & solution
Cumbersome playbook setup and implementation with ongoing edits
Why teams are replacing Drift right now
Drift, acquired by Salesloft, has faced security turbulence this fall, leading to downtime and scrutiny from enterprise buyers.
Operational continuity
Drift has now been taken offline for remediation, and organizations are re-evaluating risk and vendor lock-in
Security posture clarity
Industry reports detail OAuth token theft tied to the Drift app, impacting multiple companies; your board will ask for an alternative plan
Product velocity
Post-acquisition slowdowns are a common concern; AI-native platforms have surged ahead with capabilities Drift never prioritized
Switch from Drift to Docket today
Migrating from Drift to Docket is easy, fast, and convenient – not to mention a massive upgrade
Upload your knowledge sources
Docket learns from your website, files, slides, and documents to become an AI subject-matter expert on your solution
Keep your stack
Salesforce or HubSpot, calendars, MAPs, analytics are all supported in Docket, so you don’t lose out on your workflows
Security & compliance
SOC 2 Type II, GDPR, ISO 27001, and role-based access controls that your security team will appreciate
Frequently Asked Questions
Is this just another chatbot?
No. Docket is an AI-native Marketing Agent that educates buyers, qualifies intent, and books the right rep automatically.
How does Docket handle security?
Access is limited to approved sources; data retention is controlled; transcripts and fields write only to systems you specify. Audits are exportable for review.
What about uptime and support?
Docket has white-glove onboarding and responsive support; your agent goes live quickly and improves with feedback over time.
How fast can we replace Drift?
Most teams connect content, review 20–30 canonical answers, and launch their first surface in days. If you’re mid-incident, we prioritize a safety-first cutover plan.
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