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Docket vs. Drift
Upgrade to a human-like, AI-native conversation agent today
Upgrade to a human-like, AI-native conversation agent today
With Salesloft taking down Drift because of security concerns, there’s never been a better time to switch to Docket and generate more qualified leads from your website
Join hundreds of teams switching away from Drift after Salesloft took it down owing to an ongoing security remediation
Request a Docket Demo
Trusted by visionary GTM leaders
Four reasons Docket is better than Drift
No more rules & flowcharts
Learns everything about your product from the knowledge sources you provide, and is able to answer any question dynamically and real-time without rule-based workflows
Completely autonomous selling
Converses with people through human-like voice conversations and supports statements it makes using slides and images retrieved in real time instead of simply answering questions
Automated discovery & profiling
Asks discovery questions based on the sales methodology of your choice to website visitors and also passes this information to your salespeople through your CRM
Secure, reliable systems
Docket has a strong security posture and is SOC 2 Type II, GDPR, ISO 27001 compliant, safeguarded against any risks and potential threats
Docket vs Drift
Explore how an AI-native conversational agent changes the game compared to a traditional chatbot
Docket
Drift
Solution & Capabilities
AI-native agent that learns everything about your solution to educate, qualify, and convert prospects autonomously
Legacy chatbot based on playbooks and workflows with a limited AI layer
Mode of Engagement
Voice or Text
Text Only
Real-Time Human-Like Voice Chat
Yes
No
Slides & Video Retrieval
Yes
No
Real-Time Prospect Qualification
Yes
No
Agent Memory for Recurring Visitors
Yes
Limited memory
Instant Meeting Booking & Routing
Yes
Meeting booking only
Security posture
SOC 2, GDPR, ISO 27001, customer data governance
Temporarily offline during remediation after token-theft incident
Implementation
Plug into docs, decks, and systems to automatically learn everything about the product & solution
Cumbersome playbook setup and implementation with ongoing edits
Docket vs Drift
Explore how an AI-native conversational agent changes the game compared to a traditional chatbot
Docket
Drift
Solution & Capabilities
AI-native agent that learns everything about your solution to educate, qualify, and convert prospects autonomously
Legacy chatbot based on playbooks and workflows with a limited AI layer
Mode of Engagement
Voice or Text
Text Only
Real-Time Human-Like Voice Chat
Yes
No
Slides & Video Retrieval
Yes
No
Real-Time Prospect Qualification
Yes
No
Agent Memory for Recurring Visitors
Yes
Limited memory
Instant Meeting Booking & Routing
Yes
Meeting booking only
Security posture
SOC 2, GDPR, ISO 27001, customer data governance
Temporarily offline during remediation after token-theft incident
Implementation
Plug into docs, decks, and systems to automatically learn everything about the product & solution
Cumbersome playbook setup and implementation with ongoing edits
Meet Docket's Marketing Agent
Experience first-hand how AI can educate, qualify, and convert your website visitors into high-intent prospects and fiercely loyal customers
Why teams are replacing Drift right now
Drift, acquired by Salesloft, has faced security turbulence this fall, leading to downtime and scrutiny from enterprise buyers.
Operational continuity
Drift has now been taken offline for remediation, and organizations are re-evaluating risk and vendor lock-in
Security posture clarity
Industry reports detail OAuth token theft tied to the Drift app, impacting multiple companies; your board will ask for an alternative plan
Product velocity
Post-acquisition slowdowns are a common concern; AI-native platforms have surged ahead with capabilities Drift never prioritized
Switch from Drift to Docket today
Migrating from Drift to Docket is easy, fast, and convenient – not to mention a massive upgrade
Upload your knowledge sources
Docket learns from your website, files, slides, and documents to become an AI subject-matter expert on your solution
Keep your stack
Salesforce or HubSpot, calendars, MAPs, analytics are all supported in Docket, so you don’t lose out on your workflows
Security & compliance
SOC 2 Type II, GDPR, ISO 27001, and role-based access controls that your security team will appreciate
Frequently Asked Questions
Is this just another chatbot?
No. Docket is an AI-native Marketing Agent that educates buyers, qualifies intent, and books the right rep automatically.
How does Docket handle security?
Access is limited to approved sources; data retention is controlled; transcripts and fields write only to systems you specify. Audits are exportable for review.
What about uptime and support?
Docket has white-glove onboarding and responsive support; your agent goes live quickly and improves with feedback over time.
How fast can we replace Drift?
Most teams connect content, review 20–30 canonical answers, and launch their first surface in days. If you’re mid-incident, we prioritize a safety-first cutover plan.
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