Uncover real pain points – Understanding what truly matters to prospects.
Qualify prospects effectively – Saving time by focusing on the right opportunities.
Build rapport – Showing genuine interest in their challenges.
Tailor your solution – Matching your product to their specific needs.
Guide the conversation – Ensuring the call is productive and engaging.
With ChatGPT-powered prompts, you can create thoughtful, impactful discovery questions that make your sales calls more effective and customer-centric.
1. Discovery Questions to Identify Pain Points
ChatGPT Prompt:
Generate a list of discovery questions for uncovering key pain points during a sales call in [Your Industry].
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Example Questions:
“What’s the biggest challenge you're facing right now with [Relevant Issue]?”
“How is [Pain Point] currently affecting your team’s efficiency or bottom line?”
“Can you describe what happens if this issue isn't resolved?”
“What solutions have you already tried, and why haven’t they fully solved the problem?”
2. Discovery Questions to Understand Goals & Priorities
ChatGPT Prompt:
Create discovery questions to understand a prospect's main goals and priorities related to [Your Product/Service].
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Example Questions:
“What are your top priorities when it comes to [Relevant Area]?”
“What does success look like for you in the next 6-12 months?”
“If you could solve one key challenge tomorrow, what would that be?”
“How do these goals tie into your broader company objectives?”
3. Discovery Questions to Determine Current Situation
ChatGPT Prompt:
Write discovery questions to understand a prospect's current processes, solutions, or workflow in [Your Area].
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Example Questions:
“Can you walk me through your current process for [Relevant Task]?”
“What tools or solutions are you using now to handle [Issue]?”
“How satisfied are you with your current approach? What’s working well, and what isn’t?”
“Are there any manual steps or bottlenecks slowing you down?”
4. Discovery Questions to Uncover Decision-Making Process
ChatGPT Prompt:
Create discovery questions to identify the decision-making process and stakeholders involved in purchasing decisions.
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Example Questions:
“Who else would need to be involved in a decision about a solution like ours?”
“Can you describe the typical process you follow for making these kinds of decisions?”
“Are there specific criteria you use when evaluating a new solution or vendor?”
“What does the approval process look like internally?”
5. Discovery Questions to Gauge Urgency & Timing
ChatGPT Prompt:
Write discovery questions to determine the prospect’s urgency and timing for making a decision about [Your Product/Service].
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Example Questions:
“How soon are you looking to implement a solution for this?”
“Is solving [Pain Point] an immediate priority, or part of a longer-term initiative?”
“Are there specific deadlines or events driving your timeline?”
“What would be the impact of not addressing this issue in the near term?”
6. Discovery Questions to Discuss Budget & Resources
ChatGPT Prompt:
Generate discovery questions to gently explore a prospect's budget and resource allocation for a new solution.
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Example Questions:
“Have you already allocated a budget for a solution like this, or is this a new investment?”
“How does this investment align with your overall financial planning?”
“Is budget a major factor in your decision, or are you more focused on results and ROI?”
“What other resources—such as staff time or integration needs—should we consider?”
7. Discovery Questions to Identify Competition & Alternatives
ChatGPT Prompt:
Write discovery questions to find out if the prospect is evaluating competitors or alternative solutions.
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Example Questions:
“Are you considering other solutions or providers to address this challenge?”
“What other alternatives have you explored so far?”
“How does our solution compare to others you’re evaluating?”
“What factors are most important as you compare different solutions?”
8. Discovery Questions to Understand Impact & Consequences
ChatGPT Prompt:
Create discovery questions to explore the impact and consequences of the prospect’s current issues.
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Example Questions:
“How is [Pain Point] currently impacting your team’s productivity or results?”
“What are the consequences if this issue isn’t addressed soon?”
“How does this problem affect your customers or internal stakeholders?”
“Can you quantify the impact this issue has on your business?”
9. Discovery Questions to Confirm Fit & Qualification
ChatGPT Prompt:
Generate qualification questions to confirm if the prospect is a good fit for your solution.
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Example Questions:
“Do you have specific features or capabilities that are ‘must-haves’ for your team?”
“How many users or team members would need access to this solution?”
“Are there integration requirements we should be aware of?”
“Have you implemented similar solutions before, and what worked well?”
10. Discovery Questions to Build Rapport & Trust
ChatGPT Prompt:
Write discovery questions that help build rapport and trust with a prospect during a sales call.
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Example Questions:
“What prompted you to take our call today?”
“I saw that your company recently [Notable Achievement or News]—can you tell me more about that?”
“What’s most important to you in a partnership with a solution provider?”
“What concerns or questions would you want me to address today?”
Final Thoughts: How to Ask Effective Discovery Questions
Keep questions open-ended – Encourage prospects to share more detail.
Listen actively – Use their answers to guide the conversation.
Dig deeper – Follow up with additional questions for clarity.
Focus on them, not your product – Learn about their needs before pitching solutions.
Stay flexible – Adapt your questions based on their responses.
Use these ChatGPT-powered prompts to craft discovery questions that help you uncover valuable insights, qualify effectively, and build strong connections during your sales calls!