Your always-on digital salesperson

Docket uses product-expert AI agents to qualify buyers, answer technical questions, and guide them to the right product, while syncing every conversation to your CRM and routing it to the right rep.

Trusted by Marketing and Sales to create qualified pipeline
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30% more booked meetings

Your Digital Salespeople

Our AI agents learn from your top sellers and reason across your Sales Knowledge Lake to deliver human-like conversations that generate qualified pipeline.

Alice
Inbound  SDR
Turn your website visitors into real sales opportunities

Docket adds an AI salesperson to your site to greet visitors, qualify them, answer product questions, and send real buyers to your team with meetings already booked.

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Listen to the Agent

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Aaron
Sales  Agent
Give every rep a sales engineer’s superpower

Docket becomes an AI sales engineer trained on your docs, APIs, and configs so every seller can answer technical and competitive questions on live calls without Slacking an SE in panic.

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Listen to the Agent

Know More

Jonathan  
Product  Concierge Agent
Guide every buyer to the product that fits them best

Docket learns your catalog and pricing, then has a short conversation with each buyer to recommend the right product, plan, or configuration and sends sales the full record of how they got there.

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Listen to the Agent

Know More

Turn Tribal Knowledge into
Pipeline-Ready Answers

Docket Sales Knowledge Lake connects to your docs and systems to continuously learn from buyer questions and team insights, then delivers the right knowledge in conversations when it matters most, while keeping your data secure and never training shared models.

Outcomes
15%
More Qualified Pipeline
12%
Increase in Win Rated
10%
Shortened Sales Cycles

Docket  Agent Capabilities

Docket agents bring your best sellers’ judgment to every interaction—transforming unified knowledge into compounding pipeline and revenue.

Personalize visitor experiences through intelligent account identification and routing.

intelligent account identification and routing.

Book the right meetings for your sellers by qualifying your visitors with intelligent discovery questions

by qualifying your visitors with intelligent discovery questions

Provide your sellers with the proper context by automatically logging visitor conversations into your CRM

by automatically logging visitor conversations into your CRM

Meet your visitors in their buyer journey by allowing them to get the info they need via a human-like voice or text conversation

by allowing them to get the info they need via a human-like voice or text conversation

Provide seamless follow-up conversations by remembering visitor context from prior engagement.

by remembering visitor context from prior engagement.

Fit into your existing sales execution process by assigning booked meetings to the right sellers based upon your desired routing rules

Agents detect booking intent, surfaces meeting CTAs, and automatically routes, schedules, and sends calendar invites.


Support your global interest by engaging visitors in over 40 different languages.


by engaging visitors in over 40 different languages.Serve global visitors in 40+ languages with natural answers, no multilingual sites or support teams required.

Fast-track hot leads to sellers for immediate action by alerting them with real-time triggers

for immediate action by alerting them with real-time triggers‍

Built for B2B Enterprises

Data Governance

Enterprise-grade security

SOC 2 Type II, GDPR, and ISO 27001 compliant. Data encrypted in transit and at rest. Complete audit trails for every conversation.

White glove onboarding and rapid deployment

Deploy in days

White-glove onboarding connects your data sources (Slack, Gong, Drive, CRM), runs preprocessing overnight, and delivers verified answers ready for production - in hours. No weeks of training required.

Data Integrations

100+ native integrations

Connect your CRM, MAP, calendar, knowledge base, and sales tools. Full tech stack coverage out of the box.

Marketers and Sellers
love Docket

Teams that use Docket see viral adoption of the product and claim they
"can't imagine life without it"

Revenue Leaders love
Docket

Docket has streamlined our processes, enhancing our team’s efficiency & effectiveness.
Since implementing Docket, our sales team is seeing viral adoption of the tool and it has drastically reduced the time spent on repetitive tasks and technical inquiries, allowing us to close deals faster and accelerate the sales onboarding process.
James Roth
Chief Revenue Officer
Now we have a single, centralized source that is able to scale and handle what 12 people were doing
We do quarterly 360s for all of the assigned sales reps, and for the last three quarters we haven't seen one sales rep say that their SE is slow to respond to things. The perception from the sales reps on how we're supporting them has drastically improved.
Jack Torlucci
Director, Solutions Consulting
We wanted more website engagement and went agent-first.
Docket launched in under three weeks and immediately handled deep product conversations about our PLG app and developer API. The enterprise-grade control over accuracy and routing was exactly what we needed.
Olivier Roth,
Chief Growth Officer

Check out what our
clients are saying!

Docket has streamlined our processes, enhancing our team’s efficiency & effectiveness.

Since implementing Docket, our sales team is seeing viral adoption of the tool and it has drastically reduced the time spent on repetitive tasks and technical inquiries, allowing us to close deals faster and accelerate the sales onboarding process.

James Roth
Chief Revenue Officer
Now we have a single, centralized source that is able to scale and handle what 12 people were doing

We do quarterly 360s for all of the assigned sales reps, and for the last three quarters we haven't seen one sales rep say that their SE is slow to respond to things. The perception from the sales reps on how we're supporting them has drastically improved.

Jack Torlucci
Director, Solutions Consulting
We wanted more website engagement and went agent-first.

Docket launched in under three weeks and immediately handled deep product conversations about our PLG app and developer API. The enterprise-grade control over accuracy and routing was exactly what we needed.

Oliver Roth
Chief Growth Officer

Frequently Asked Questions

Have questions?  Our FAQ section has you covered with quick answers to the most common inquires.

Book a demo
What is an AI inbound SDR agent?
An AI inbound SDR agent is an always-on digital salesperson for your website. It answers buyer questions, asks a few discovery questions to qualify intent, and routes or books the right next step, with full context synced to your CRM.
How is Docket different from an old-school chatbot like Drift or Intercom?
Traditional chatbots are built for scripted flows, basic FAQs, or lead capture. Docket is built for the new buyer journey, where prospects arrive with specific, technical questions. It handles scenario-based evaluation, qualifies intent in the conversation, and routes or books meetings with CRM-grade context, not just a transcript.
Why should I move from my chatbot to an inbound SDR agent?
Buyers don’t want forms or decision trees. They want real answers, fast. An inbound SDR agent turns inbound traffic into qualified conversations by answering, qualifying, and routing in real time. That means fewer bounces, fewer bad-fit demos, and better meetings for your reps.
What is an AI Sales Engineer agent?
An AI Sales Engineer agent gives both buyers and sellers SE-grade answers on demand. It handles early technical and competitive questions, clarifies requirements, flags deal-breaking limitations, and escalates to a human SE when needed, with full context.
What is an AI Product Concierge agent?
An AI Product Concierge agent helps buyers choose the right product, plan, or configuration. It asks a few targeted questions about use case, environment, and constraints, recommends the best option, and hands sales the full decision context.
What use cases can Docket’s product-expert agents support?
Most teams start with Inbound AI SDR, then expand into specialized roles as needed, including:
- Landing page agents tailored to campaigns to lift conversion
- Region- or vertical-specific agents to personalize by market and ICP
- Voice of Customer agent to collect NPS/CES, follow up with intelligent “why?” questions, and capture nuance forms miss
- Partner enablement agent with on-demand training, positioning, and competitive context for partners and channel teams
How fast can we go live with Docket?
Fast. Many teams can launch in a few days. Install the agent, connect your CRM, set qualification rules and guardrails, and start seeing qualified conversations immediately.
What about our data?
Docket does not train on your proprietary data. Your content stays yours. Customer context is processed to answer and route conversations under your rules.
What is Docket’s security posture?
Built for enterprise expectations. Data is encrypted in transit and at rest, with strict access controls and customer environment isolation. Your CRM remains the system of record, under your control.
Don’t take our word for it. See it in action.

Don’t take our word for it. See it in action.

Book a demo